To contact us:

The web brochure

Simple product description web site. Relies on pushing customers to traditional outlets. Email contact is usually provided for further enquiry

 

The enhanced web brochure

Can take orders by email, fax, phone, including credit card purchases. Product is shipped. Credit card numbers usually are not secure when passed over the Internet.

 

The e-commerce mall site

Places your web site on a web mall (host) with other e-commerce merchants and usually includes shopping cart, secure server and credit card processing (see www.sofcom.com.au). A mall may or may not provide credit card authorization and end to end credit card transaction processing.

 

The e-commerce host site

Similar to above except you are an independent entity on the web host and have more control of the setup and software yourself. (For example see www.webcentral.com.au). May or may not provide credit card authorization and end to end credit card transaction processing.

 

The in-house site

You do the lot yourself, that is, setup and run the web servers, backup, and connectivity in-house. You can be as sophisticated as you like with electronic payment systems and end-to-end secure credit card processing. You need to be well resourced with technical support staff to ensure reliability and efficacy.

 

The business to business extranet

Business to business e-commerce is predicted to be the largest value sector of the industry within a few years. This model may incorporate elements of the EDI (electronic data interchange) standard and will perhaps use XML (extensible markup language) as a content description language (XML-EDI).